---
title: "MSP/Reseller Multi-Tenant Backup Guide"
description: "## Register Your MSP Account ### Create a Free Account - Go to [portal.vmobackup.com](https://portal.vmobackup.com). - Click **REGISTER NOW** and select the **Free** level. - On the registration form, check the box to **request MSP/Reseller access**. > *If your own MSP…"
url: "https://www2.vmobackup.com/docs/msp-reseller-multi-tenant-backup-guide/"
updated: "2026-04-01"
category: Getting Started
---

# MSP/Reseller Multi-Tenant Backup Guide

## Register Your MSP Account

### Create a Free Account

- Go to [portal.vmobackup.com](https://portal.vmobackup.com).
- Click **REGISTER NOW** and select the **Free** level.
- On the registration form, check the box to **request MSP/Reseller access**.

> *If your own MSP account exceeds 10 users or 1TB of data, you may need a paid subscription. Free accounts can still manage customer organizations.*

### Already Have an Account?

If you already registered but didn't request MSP access:

- Email [support@vmobackup.com](mailto:support@vmobackup.com) and ask to be upgraded to a Service Provider account.
- Most requests are processed within 1 business day.

### Log In

Once approved, log in at [portal.vmobackup.com](https://portal.vmobackup.com) and begin adding customer organizations.

## Add Customer Organizations

### Invite Customers

- Log in to your MSP-enabled account.
- Click the **Invite Customer** link at the top of the portal.
- Bookmark this link for reuse. Any customer that registers via this link will automatically be linked to your MSP account.
- You can either register customers on their behalf, or share the invite link with customers for self-registration.
- For full MSP-managed clients, consider using an email alias like client1@msp.com or yourname+client1@msp.com

### Customer Payment Setup

- **Free Accounts**: No payment method required.
- **Paid Accounts**: Enter credit card details during registration. You may use your own card or the client's.

## Add M365 Organizations & Create Backup Jobs

### Add a Microsoft 365 Organization

- In the left sidebar, go to **Apps > Microsoft 365**.
- Click **Organizations**.
- Select the **+** next to the relevant customer to begin setup.

> You'll need **Global Admin access** to the customer's M365 account.

### Create Backup Jobs

- After the organization is added, go to **Jobs** in the left menu.
- Select the customer's organization from the top-right dropdown.
- Follow the prompts to configure the backup job.